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Dolphin AI
Track customer requests from calls on autopilot
# Customer Service Assistant
Featured on : May 14. 2025
Featured on : May 14. 2025
What is Dolphin AI?
Dolphin finds and tracks feature requests, pain points, and customer love from your B2B calls - on autopilot. No more "What's the status of this feature?" or "Just add it to Productboard." Always keep up with what customers need and ask for.
Problem
Users manually track customer feedback and feature requests from B2B calls using spreadsheets or external tools like Productboard, leading to inefficient data entry, missed insights, and delayed response times.
Solution
A AI-powered call analysis tool that automatically identifies, categorizes, and tracks feature requests, pain points, and customer feedback from recorded calls, integrating with platforms like Productboard to streamline prioritization.
Customers
Product managers, customer success teams, and B2B SaaS companies who handle high volumes of customer calls and need actionable insights without manual effort.
Unique Features
Real-time AI analysis during calls, automatic tagging of requests, sentiment detection, and seamless integration with product management tools.
User Comments
Saves hours of manual note-taking
Improves customer response accuracy
Easy integration with existing workflows
Identifies recurring pain points effectively
Enhances product roadmap decisions
Traction
Launched on ProductHunt with 500+ upvotes (as of October 2023)
Integrated with 10+ tools including Slack and Productboard
Used by 1,000+ teams globally per founder statements
Market Size
The global customer feedback and analytics software market is valued at $6.5 billion in 2023 (MarketsandMarkets).