What is Dista Service?
Dista Service is a field service management software with location intelligence. It improves FTFR with intelligent scheduling and dispatch and auto job assignment. Reduce technician downtime, boost productivity, and customer experience with service agility.
Problem
Users currently rely on manual scheduling and dispatch for field technicians, leading to inefficient routing, higher technician downtime, and lower first-time fix rates (FTFR) due to mismatched skills and locations.
Solution
A field service management software that uses AI-driven intelligent scheduling and dispatch, enabling real-time job assignment based on technician location, skills, and urgency. Examples: auto-allocate tasks, track technician routes, and optimize customer SLAs.
Customers
Field service managers, operations heads, and businesses in industries like telecom, utilities, and HVAC requiring on-site services.
Unique Features
Combines location intelligence with AI for dynamic job allocation, real-time route optimization, and skill-based auto-assignment to reduce response times and improve FTFR.
User Comments
Reduces technician travel time by 30%
Boosts FTFR by 25%
Simplifies dispatch workflows
Enhances customer satisfaction
Cuts operational costs by 20%
Traction
Launched on ProductHunt with 180+ upvotes, integrated with 50+ enterprises, and part of Dista’s portfolio serving 1M+ field agents globally.
Market Size
The global field service management market is projected to reach $5.5 billion by 2027, driven by demand for operational efficiency and IoT adoption.
