What is Dexatel?
Dexatel (2015) provides omnichannel business communication for giants like Alibaba, TikTok & small businesses. We enable secure, cost-efficient customer interactions via text messaging, enhancing engagement, promoting growth as an employee-owned company.
Problem
Businesses use separate systems for customer communication (SMS, email, social media), leading to fragmented data, higher costs, and security challenges.
Solution
A cloud-based omnichannel communication platform enabling businesses to manage SMS, voice, and messaging APIs in one dashboard, ensuring secure, scalable customer interactions.
Customers
Enterprise companies (e.g., Alibaba, TikTok) and SMBs requiring integrated, secure customer engagement across channels.
Unique Features
Combines SMS, voice, and messaging APIs with enterprise-grade security, scalability, and pay-as-you-go pricing for global businesses.
User Comments
Reliable API integration
Cost-effective for high-volume messaging
Supports compliance needs
User-friendly dashboard
24/7 customer support
Traction
Founded in 2015; clients include Alibaba and TikTok; 10M+ monthly messages processed; operates in 190+ countries.
Market Size
The global cloud communication platform market was valued at $9.4 billion in 2022 and is projected to reach $46.5 billion by 2030 (CAGR 22.1%).
