What is Desk.Help?
Effortlessly create a help desk & knowledge base learning center. Add FAQs, Documentation, Quick Guides, Glossary, Live Chat, and Videos. Host on the Desk.Help URL or embed on your own site. A true 5-minute setup, no coding or special knowledge needed!
Problem
Many solo makers and small teams struggle with building and maintaining a customer support system effectively.
They often rely on fragmented tools or manual processes which can be inefficient.
The drawbacks of this old situation include lack of integration between FAQs, documentation, and live support, time-consuming setups, and the need for technical expertise to build a help desk.
Solution
Desk.Help is a customer support tool.
It allows users to effortlessly create a help desk & knowledge base by including features such as FAQs, documentation, quick guides, glossary, live chat, and videos.
Users can host on the Desk.Help URL or embed on their own site with a true 5-minute setup, no coding needed.
Customers
Solo makers and small team managers
Individuals or small businesses in need of a simple yet comprehensive customer support setup
Users who prefer a fast, no-coding-required setup for their customer service needs
Unique Features
5-minute setup with no need for coding or special knowledge
Integration of multiple customer support elements (FAQs, live chat, videos) in one platform
User Comments
The tool is easy to set up and requires no coding knowledge.
Integrates various customer support elements efficiently.
Some users find the platform to be very user-friendly and time-saving.
The live chat feature is appreciated as a useful addition.
Users feel the tool meets the needs of small teams well.
Traction
Newly launched on ProductHunt
Gaining initial traction among solo makers and small teams who prioritize ease of use and quick setup.
Market Size
The global help desk software market was valued at approximately $9.28 billion in 2020 and is anticipated to grow significantly by 2026 due to increased demand for customer service solutions.
