What is Copilot ?
A friendly AI agent that knows what you’ve done, looks up your account, performs actions on your behalf, and shows you how to do it. Copilot is a power-up for support & product teams to drive engagement, activation, conversion, and deflect low-value ticke
Problem
Teams in customer support and product sectors often face challenges in managing queries efficiently. They struggle with looking up account details, performing required actions, and instructing users effectively, leading to reduced engagement and slow issue resolution. managing queries efficiently, reduced engagement, and slow issue resolution.
Solution
Copilot is an AI-powered support agent designed to significantly enhance the productivity of support and product teams. This tool accesses user histories, performs actions autonomously, and guides both team members and customers on procedures. accesses user histories, performs actions autonomously, and guides on procedures.
Customers
Support and product teams in various industries looking to improve customer interaction, drive engagement, and efficiently manage support tickets.
Unique Features
Integrates seamlessly with existing databases to pull up customer accounts, autonomously performs user-requested actions, provides step-by-step guidance.
User Comments
Enhances support team efficiency.
Reduces time spent on low-value tickets.
Improves user engagement.
Simple to integrate and use.
Reliable and time-saving.
Traction
Launched recently on ProductHunt, already gaining positive reviews, specifics on user count and financials weren't disclosed.
Market Size
The global AI in customer service market is expected to reach $3.1 billion by 2025.
