What is ChatterMate – The Open-Source AI Chatbot?
👋 Hey Product Hunters! For the past three months, I’ve been on a mission to fix customer support automation by building an AI-first chatbot that integrates with your workflows, connects with human agents, and lets you self-host it for full data privacy. 🚀
Problem
Users struggle with current customer support automation solutions, which might not integrate seamlessly with existing workflows, lack strong connections with human agents, and often present data privacy concerns.
integrate seamlessly with existing workflows
lack strong connections with human agents
present data privacy concerns
Solution
An open-source AI-powered chatbot which allows users to integrate customer support automation with their workflows, connect with human agents, and self-host it for full data privacy.
Customers
Businesses and organizations of various sizes implementing automated customer support systems, particularly those seeking better integration, control over data, and privacy.
Unique Features
It is open-source, allows for full data privacy by being self-hosted, integrates with existing workflows, and can connect with human agents seamlessly.
User Comments
Users appreciate the open-source nature.
Integration capabilities are a key attraction.
Privacy control through self-hosting is valued.
Some users find the setup process challenging.
Positive responses on adaptability to existing systems.
Traction
Launched recently with an emphasis on AI-first approach, self-hosting features for data privacy, and integrations with workflows though specific user numbers and revenue are not disclosed.
Market Size
The global chatbot market size was valued at $3.78 billion in 2021 and is expected to expand at a compound annual growth rate (CAGR) of 30.29% from 2022 to 2030.
