What is Channels.social?
Channels is a community tool that integrates into a brand's website or app, eliminating the need for users to download yet another app. It offers community leaders full ownership, flexibility, & a content-rich interface that doubles as a customisable website.
Problem
Users currently rely on third-party platforms (e.g., Facebook Groups, Discord) to build communities, which require users to leave the brand’s website/app and limit ownership and customization of the community experience.
Solution
A customizable community tool embedded directly into a brand’s website/app, enabling users to host discussions, share content, and engage without external apps. Example: Brands can embed forums, polls, and member directories.
Customers
Brand managers, community managers, and product teams at SaaS companies, e-commerce platforms, or startups seeking to retain users via in-product engagement.
Unique Features
Seamless integration into existing products (no app switching), full data ownership, and a content-rich interface customizable as a standalone website.
User Comments
Solves fragmented community experiences
Easy to implement
Boosts user retention
Customization options are powerful
No dependency on external platforms
Traction
Launched on ProductHunt (500+ upvotes), used by 1,000+ communities (as per founder’s comment), undisclosed revenue but active adoption by startups and mid-sized brands.
Market Size
The global online community market is projected to reach $1.2 billion by 2025 (Source: MarketsandMarkets, 2023).
