Be Still Experience
Experience, Guest, Personalized Services, Hospitality, Smart
# E-commerce AssistantWhat is Be Still Experience ?
The BeStill Experience app enhances hotel stays with personalized services, reservation details, and real-time event updates. Access current and upcoming bookings, enjoy tailored services, and stay informed about hotel activities.
Problem
The current situation for hotel guests involves traditional means of receiving personalized services and reservation details through manual interactions, either via personal concierge or phone. The drawbacks of this old situation are the limited availability of immediate updates and personalized interaction capabilities, as well as the inefficiency of accessing real-time information. Guests face difficulty in obtaining updated information quickly, leading to inconvenience during their stay. Some guests might prefer on-demand updates and services tailored to their personal preferences, which traditional systems struggle to provide. receiving personalized services and reservation details
Solution
A mobile app that provides guests with an enhanced hotel stay experience by offering personalized services, reservation details, and real-time event updates. With this application, users can access current and upcoming bookings, enjoy tailored services, and stay informed about hotel activities. Examples include viewing ongoing hotel events, managing reservations, and customizing service requests directly from their smartphones.
Customers
Hotel guests seeking enhanced and personalized experiences during their stay. These include frequent travelers, business professionals attending events, families on vacation, and individuals looking for a modernized approach to hospitality services. Such users are typically tech-savvy, prefer innovative service solutions, and value efficiency and convenience from a digital interface.
Unique Features
The unique aspect of this app lies in its ability to offer tailored, real-time updates about a user's stay, combined with the capability to manage reservations and personalize services via a single platform. The integration of direct communication with the hotel and access to real-time updates enhances the guest experience without the need for physical contact or traditional interaction methods.
User Comments
Users appreciate the convenience of having all hotel-related information in one app.
Users find the real-time event updates feature particularly beneficial.
Some users mention the potential for improved customer service quality with the app.
There is feedback on the app being user-friendly and intuitive.
A suggestion for expanding the app’s features for a more holistic travel experience.
Traction
As the precise data on the app's traction wasn't provided, further research on platforms like similar ones or outreach through available community reviews could give insights into the number of downloads or active installations, user ratings, and engagement levels.
Market Size
The global market for digital concierge applications in hospitality is on a rapid growth trajectory, due to the increasing inclination towards digital and personalized guest services. Reports suggest that the global hospitality technology market was valued at approximately $19 billion in 2021 and is projected to grow significantly in the coming years, encouraged by advancements in mobile technology and increasing demand for superior guest experiences.
