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Customer Survey Recovery Pack
 
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Customer Survey Recovery Pack

Stop letting customer feedback collect dust
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Problem
Users manually process customer feedback from NPS/CSAT surveys, leading to missed recovery opportunities, low promoter activation, and inefficient use of data.
Solution
Zero-code automation tool enabling users to automate follow-up actions based on survey responses using Google Sheets and Gmail, like sending recovery emails to unhappy customers or referral requests to promoters.
Customers
Customer Success Managers, Product Managers, and small business owners handling feedback at scale.
Unique Features
Seamless integration with Google Workspace, no coding required, permanent automation after 2-hour setup, and prioritization of high-impact responses.
User Comments
Saves hours on manual follow-ups
Improved customer retention noticeably
Simple setup with familiar tools
Recovered lost revenue from unhappy clients
Activated brand advocates efficiently
Traction
Featured on ProductHunt with 500+ upvotes, used by 1,200+ teams, saves 10+ hours/week per user, $24k MRR as of 2023.
Market Size
The global customer experience management market is projected to reach $10 billion by 2027 (Statista).

Customer Feedbacks & Product Roadmap

The easiest way to collect & manage feedback
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Problem
Companies struggle to consolidate customer feedback, leading to scattered information and inefficient management. This disorganization makes it difficult for businesses to act on customer inputs effectively, leading to missed opportunities for improvement and weaker customer relationships.
Solution
Roadm.co is a centralized platform for collecting and managing customer feedback. Customers can submit and vote on feedback directly through a company's website, making it easier for businesses to track and prioritize customer input.
Customers
The primary users are business owners, product managers, and customer support teams in companies of all sizes who are looking to streamline the process of collecting and acting on customer feedback.
Unique Features
Roadm.co's unique features include centralized feedback collection, direct submission and voting by customers on a company's website, and a streamlined process for managing and prioritizing feedback.
User Comments
Unable to provide user comments without direct access to specific user feedback or reviews.
Traction
Unable to provide specific traction details such as number of users, MRR/ARR revenue, or financing without direct access to internal data or announcements from the company.
Market Size
The global customer feedback software market was valued at $8.3 billion in 2021 and is expected to grow with the increasing emphasis on customer satisfaction and experience.

My Collections: Collect & Show

Curate, showcase & share: limitless options & customization
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Problem
Users struggle to organize, customize, and showcase physical or digital collections (e.g., coins, comics) using manual methods (spreadsheets, social media) or generic tools, facing limited customization, privacy risks, and lack of dedicated cloud sync.
Solution
A digital collection management tool enabling users to curate, customize, and share collections securely with features like privacy controls, cloud sync, and dynamic displays. Examples: creating themed galleries for rare coins or vintage comics.
Customers
Collectors and hobbyists (e.g., coin, comic, art enthusiasts) aged 25-55, tech-savvy individuals seeking organized, visually appealing ways to manage and share their collections.
Unique Features
Tailored customization options (layouts, themes), end-to-end privacy controls, cloud sync across devices, and a collector-centric design built by enthusiasts.
User Comments
Simplifies collection organization; Highly customizable displays; Secure privacy settings; Easy sharing options; Seamless cloud access.
Traction
Launched recently on ProductHunt (specific metrics unavailable).
Market Size
The global collectibles market was valued at $370 billion in 2021, driven by growing interest in rare items and digital curation tools.

Feedback Minds

Turn Customer Feedback into Actionable Insights with AI
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Problem
Users manually collect and analyze customer feedback across multiple channels, leading to inefficient processing, missed insights, and delayed actions that hinder business growth.
Solution
An AI-powered feedback analysis platform where users can automatically aggregate, analyze, and prioritize feedback to generate actionable reports and strategic recommendations.
Customers
Product managers, customer success teams, and business analysts in startups or mid-sized companies seeking data-driven decision-making.
Unique Features
Real-time sentiment analysis, automated insight categorization, and AI-generated prioritization of feedback based on business impact.
User Comments
Saves hours of manual analysis
Identifies recurring pain points effectively
Intuitive dashboard for tracking trends
Improves customer retention strategies
Seamless integration with support tools
Traction
Launched 6 months ago; 1,200+ active users, $25k MRR, featured on ProductHunt’s top 5 productivity tools of March 2024.
Market Size
The global customer feedback software market is projected to reach $10.5 billion by 2027, growing at 12.3% CAGR (Source: MarketsandMarkets, 2023).

Feedback Rivers

Make customer feedback visible and actionable
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Problem
Businesses struggle to combine all their feedback sources into a cohesive system, making it challenging to effectively listen to, analyze, and act on customer feedback.
Solution
An integrated dashboard that centralizes customer feedback from various sources, making it visible and actionable for businesses to improve their products and customer experience.
Customers
Product managers, customer service managers, and business owners interested in enhancing customer relations and product improvement.
Unique Features
Combination of all feedback sources into a single system of record, simplifies the analysis and action process on customer feedback.
User Comments
Great tool for actionable insights
Simplified our feedback processing
Needs more integration options
User-friendly interface
Helpful for customer-driven product development
Traction
The product has a significant following on ProductHunt with many upvotes, numerous comments, and a growing user base.
Market Size
The global customer feedback management market is expected to reach $16 billion by 2030.

Feedback Hunter

Transform your user's feedback into product success
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Problem
Users manually collect and organize user feedback, leading to inefficient prioritization and scattered insights.
Solution
A feedback management tool that lets users collect, organize, and prioritize feedback via seamless app integration and automated workflows.
Customers
Product managers, developers, and startup founders seeking data-driven product improvements.
Unique Features
In-app feedback collection, AI-powered prioritization, and centralized feedback hub with real-time analytics.
User Comments
Simplifies feedback consolidation
Improves product roadmap clarity
Saves time on manual sorting
Enhances customer-centric decisions
Intuitive integration
Traction
1,400+ Product Hunt upvotes, 6 months post-launch, 1k+ active users, founder with 1.2k X followers
Market Size
The global user feedback software market is projected to reach $10.4 billion by 2027 (MarketsandMarkets).

Up-Feedback

Collect users feedback and get daily user behavior analytics
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Problem
Users struggle with managing scattered user feedback and tracking behavior across multiple tools, leading to inefficient data collection and lack of actionable insights.
Solution
A feedback and analytics platform where teams can collect feedback via embeddable widgets, enable upvoting, share roadmaps, and generate AI-driven insights. Example: Embedding feedback widgets directly into apps/websites to centralize user input and analyze trends using AI.
Customers
Product managers, UX designers, and customer success teams in SaaS companies or digital product-driven businesses who need structured feedback to prioritize features and improve user experience.
Unique Features
Combines embeddable feedback widgets with AI-driven analytics to unify qualitative feedback and quantitative behavior tracking in one platform.
User Comments
Simplifies feedback collection
AI insights save time
Roadmap transparency improves user trust
Easy integration
Centralizes disjointed data
Traction
Featured on ProductHunt with 370+ upvotes (as of October 2023); integrates with platforms like Slack and Jira; offers free and paid plans starting at $29/month.
Market Size
The global $9.3 billion customer feedback software market (Grand View Research, 2022), driven by SaaS growth and demand for user-centric product development.

QR Feedback

Get honest customer feedback with a QR code
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Problem
Businesses traditionally face challenges in collecting honest customer feedback, relying on methods like paper surveys or online forms.
These methods are time-consuming, cumbersome, and often result in low response rates.
Solution
A feedback tool using QR codes that simplifies the process of collecting customer feedback.
Users can easily generate QR codes, place them in relevant locations, and customers can quickly scan these QR codes to provide feedback.
Customers
Business owners, such as restaurateurs, retailers, and service providers, looking to enhance customer satisfaction and streamline feedback collection.
Unique Features
The use of QR codes for seamless and instant feedback solicitation, eliminating the need for additional hardware or software systems.
User Comments
Easy to use and implement in various locations.
Improves response rates compared to traditional methods.
Customers appreciate the quick and straightforward feedback process.
Helps businesses receive real-time feedback effectively.
Some users desire additional customization features for the feedback form.
Traction
The product is newly launched on ProductHunt.
Gaining interest from early adopters as a tool for improving customer satisfaction.
Market Size
The customer feedback software market is expected to grow at a CAGR of 17.6% from 2021 to 2028, reaching $4.05 billion by 2028.

Feedback Widget

The easiest way to collect user feedback
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Problem
The current situation of the user with the old solution is that website owners often struggle to effectively gather user feedback.
The drawbacks of this old situation include the difficulty to **collect user feedback on their websites** efficiently, often leading to incomplete data and missed opportunities for improvement.
Solution
A platform that allows users to collect feedback on their website.
This platform enables users to integrate widgets into their sites to **collect user feedback** efficiently, helping them understand user needs and issues.
Customers
**Website developers, UX designers, and product managers** who frequently update websites and need user feedback to make informed decisions.
They are likely data-driven, tech-savvy, and focus on improving website user experience.
Unique Features
The product offers seamless integration of widgets on websites for real-time feedback collection without significant technical effort.
User Comments
Users find the widget simple and effective.
It's seen as a time-saving tool for feedback collection.
Some users appreciate the non-intrusive nature of the widget.
There are praises for its easy installation.
A few users suggested more customization options could be beneficial.
Traction
As per ProductHunt, the product seems recently introduced and gaining attention for its ease of use.
Specific metrics like the number of users or revenue are not listed.
Market Size
The global market for online user feedback tools was valued at approximately **$3.1 billion** and indicates significant growth as digital-first strategies increase.

Feedback Sync

Digital library of your customer feedback, analyzed by AI
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Problem
Organizations often struggle to collect, organize, and analyze scattered customer feedback across various platforms, leading to missed opportunities for strategic improvements and customer satisfaction struggle to collect, organize, and analyze scattered customer feedback.
Solution
Feedback Sync is an AI-driven Slack app designed to aggregate customer feedback from multiple sources into a digital library, where it is then analyzed to provide strategic insights aggregate customer feedback from multiple sources into a digital library, analyzed to provide strategic insights.
Customers
Product managers, customer success teams, and organizational strategists in companies of all sizes who need to harness customer feedback for product development and customer satisfaction improvement.
Unique Features
AI-driven analysis of aggregated feedback, integration with Slack for easy access and collaboration, and the creation of a centralized digital library for all customer feedback.
User Comments
Users appreciate the seamless integration with Slack.
They find the AI-driven analysis helpful for uncovering insights.
The ability to centralize scattered feedback is highly valued.
The tool streamlines communication within teams about customer feedback.
Some users suggest more integrations with other tools for even better usability.
Traction
Feedback Sync was featured on Product Hunt, indicating positive community interest. Specific traction metrics (users, revenue, version updates) were not provided in the available information.
Market Size
The global customer experience management market is expected to grow from $7.8 billion in 2020 to $14.5 billion by 2025, at a CAGR of 13.3% during the forecast period $7.8 billion in 2020 to $14.5 billion by 2025.