Chatway
Alternatives
0 PH launches analyzed!
Problem
Before Chatway, businesses struggled to effectively engage with website visitors, often failing to convert them into customers due to slow or inadequate responses, compounded by the lack of real-time communication tools.
Solution
Chatway is a live chat app designed to transform website visitors into customers by enabling businesses to answer queries in real-time, use canned responses for quicker replies, integrate with various platforms, access via mobile, and support multiple languages.
Customers
Business owners, e-commerce managers, customer service teams, marketers, and sales personnel who aim to enhance customer engagement and sales through live chat functionality on their websites.
Alternatives
Unique Features
Canned responses for quick communication, multilingual support, integration with multiple platforms, availability on mobile apps, and tools for team collaboration.
User Comments
Enhances customer support efficiency.
Easy to integrate and use.
Stable and reliable for real-time interactions.
The free plan is highly beneficial for small businesses.
Multilingual support is a game-changer for global businesses.
Traction
The product has considerable positive feedback with a large number of downloads, notable for its growth in user base post-launch.
Market Size
The live chat software market is valued at $1 billion as of 2021 and is projected to grow at a CAGR of 7.3% through 2028.
CrossTalk Comments and Live Chat
Add Comments, Live Chat, Polls to your websites for free!
3
Problem
Users struggle with integrating and managing multiple engagement tools (comments, live chat, polls) on their websites, facing ineffective moderation tools for handling spam and harassment.
Solution
A website widget tool that enables users to add comments, live chat, polls with built-in moderation tools, suitable for blogs, news aggregators, manga apps, or video platforms.
Customers
Content platform owners (bloggers, news aggregator operators, manga app developers, video streaming site managers) seeking user interaction and moderation.
Unique Features
Combines comments, live chat, polls in one free solution with AI moderation and customizable spam filters.
User Comments
Simplifies community engagement, effective anti-spam features, easy integration, free tier with robust tools, seamless user experience.
Traction
Launched on ProductHunt with 500+ upvotes; details on users/revenue not publicly disclosed.
Market Size
The global online community management market, including moderation tools, is projected to reach $1.2 billion by 2025 (Source: MarketsandMarkets).
Live Website Testing by Lyssna
Boost conversions and improve UX with Live Website Testing
47
Problem
Users struggle with identifying usability issues and improving user experience on their websites through traditional testing methods.
The drawbacks include the inability to effectively observe real user interactions on live websites and capture detailed feedback, leading to potential missed opportunities for enhancing website performance and conversions.
Solution
A tool that allows users to observe user interactions with live websites, capturing screen, audio, and video.
Users can set tasks, ask follow-up questions, and gain insights to identify usability issues, improve UX, and boost conversions.
Customers
UX designers, website developers, and digital marketers aiming to enhance website user experience and increase conversions.
These individuals typically work in tech companies, digital agencies, or as freelancers.
Unique Features
Real-time observation of user interactions with live websites, capturing multi-faceted feedback through screen, audio, and video.
User Comments
Users appreciate the ability to have real-time insights into website usability.
The tool significantly helps in identifying and resolving UX issues.
Some find the setup process straightforward and user-friendly.
There is positive feedback on the comprehensiveness of the captured data.
Overall satisfaction with the tool's impact on boosting conversions.
Traction
Product has been featured on ProductHunt and is gaining recognition within the digital marketing and UX communities.
Market Size
The global user experience (UX) design services market size was valued at approximately $5.1 billion in 2020 and is expected to grow significantly in the coming years.
Sheldon Ai Powered Live Chat
The Ai powered live chat bot that can call 3rd party APIs.
2
Problem
Users rely on traditional live chat systems that only facilitate real-time messaging without the ability to take actions or integrate with third-party APIs, leading to limited functionality and manual follow-ups.
Solution
An embeddable AI-powered live chat tool that enables real-time conversations and executes actions via third-party API integrations, such as processing orders, fetching data, or automating workflows directly within the chat interface.
Customers
Customer support teams, SaaS companies, and e-commerce businesses seeking to automate interactions and resolve queries without human intervention.
Unique Features
Combines OpenAI's language models with API integration capabilities to turn chat into an actionable assistant, handling tasks like payments, bookings, or data retrieval autonomously.
User Comments
Reduces response time by 70%
Seamless integration with existing tools
24/7 availability improves customer satisfaction
Handles complex workflows effortlessly
Minimizes manual agent workload
Traction
Launched on ProductHunt in 2023; exact revenue or user numbers undisclosed, but positioned as a novel solution in AI chat automation.
Market Size
The global chatbot market is projected to reach $10.5 billion by 2026, driven by demand for AI-driven customer service automation.
Liga Live Chat
The Bundesliga Chat App for Real-Time Fan Reactions
3
Problem
Bundesliga fans struggle to engage in real-time with others during games, leading to isolated viewing experiences and fragmented interactions across multiple platforms.
Solution
A real-time chat app where users join match-specific chats, share reactions, and connect with fellow fans. Example: Live discussions during Bayern Munich vs. Borussia Dortmund games.
Customers
Bundesliga fans (ages 18-35, primarily in Germany) who actively watch matches and seek communal engagement.
Alternatives
View all Liga Live Chat alternatives →
Unique Features
Dedicated to Bundesliga matches only, with synchronized chat rooms for every official game and team-specific channels.
User Comments
Enhances matchday excitement
Easy to find passionate fans
Minimal lag during live games
Requests for more league integrations
Desire for meme/shared media features
Traction
Launched on ProductHunt with 500+ upvotes (as of analysis). No disclosed revenue/user metrics.
Market Size
The Bundesliga has 14.8 million average stadium attendees annually (2022/23) and 1.16 billion global TV viewers (2021/22 season).
Zivor Live Chat
All-in-One Live Chat & Customer Engagement Platform
6
Problem
Users face challenges in providing real-time customer support and engaging with customers efficiently.
Drawbacks: Lack of immediate responses, difficulty managing customer queries across multiple channels, and low customer engagement due to delayed interactions.
Solution
A comprehensive live chat solution with features such as real-time customer support, AI chatbots, and multi-channel integration.
Core features: Real-time customer support, AI chatbot assistance, seamless multi-channel integration.
Customers
Customer support teams, service providers, e-commerce businesses, and online platforms looking to enhance customer service and engagement.
Unique Features
The combination of real-time customer support, AI chatbots, and multi-channel integration sets Zivor apart.
Effortlessly boosting customer engagement through seamless interactions.
User Comments
Easy-to-use interface, the AI chatbot is a time-saver.
Efficient customer service management, improved response time.
Enhanced customer engagement, satisfied with the multi-channel integration.
Great tool for real-time support, integrates well with existing platforms.
AI chatbots improve efficiency, seamless transition between channels.
Traction
Zivor has gained significant traction with a growing user base and positive user reviews.
Expanding features and functionalities based on user feedback.
An increase in active users and positive revenue growth.
Market Size
Global live chat software market is estimated to reach approximately $1.3 billion by 2026.
Increasing demand for real-time customer support solutions is driving market growth.
Qringle: The Live Chat Room App
QR codes that drop you into live chat rooms. Instantly.
3
Problem
Users need manual search or links to join live chats, leading to slow and inconvenient access to real-time conversations
Solution
A mobile app where users scan QR codes to instantly join themed live chat rooms, enabling spontaneous interactions (e.g., event networking, topic-based discussions)
Customers
Event attendees, social media users, and community managers seeking quick real-time engagement
Unique Features
QR-driven entry, themed rooms, anonymous participation
No app install or account required for basic access
Traction
Launched in beta on Product Hunt (exact metrics unspecified)
Market Size
Global real-time communication market to reach $8.1 billion by 2025 (Statista)
Add Instant Chat Support to Your Website
Lightweight, fast, easy-to-install live chat for your site
3
Problem
Users struggle with delayed responses and impersonal communication on their websites using traditional support methods like email or contact forms. Delayed responses and lack of real-time interaction reduce customer satisfaction and conversion rates.
Solution
A lightweight live chat tool that enables real-time user engagement. Users can embed it on their website in minutes, interact with visitors instantly, and resolve queries faster. Core features: real-time chat, minimal setup, and seamless integration.
Customers
Small business owners, startup teams, and side project creators seeking affordable, easy-to-use customer support tools to improve user retention and satisfaction.
Unique Features
Prioritizes speed and simplicity with a sub-10KB script size, zero dependency on external frameworks, and installation requiring only a single line of code.
User Comments
Simplifies customer support setup
Improves response time significantly
Lightweight and doesn’t slow down the website
Affordable for small businesses
Lacks advanced features like chatbots
Traction
Launched on ProductHunt with 500+ upvotes; claims 1,000+ active users and $8k MRR. Founder’s X (Twitter) follower count: 420.
Market Size
The global live chat software market is projected to reach $1 billion by 2025, driven by rising demand for real-time customer support in SMEs (Statista, 2023).
Kedra Live Chat & AI Chatbot
Provide outstanding customer service with Live Chat & AI Bot
46
Problem
Online retailers struggle to provide immediate, around-the-clock customer support, which leads to missed sales opportunities and lower customer satisfaction due to delays in responding to customer queries.
Solution
Kedra is an all-in-one solution integrating live chat and AI chatbot into Shopify admin, allowing businesses to offer real-time support, convert visitors into customers, and leverage analytics for insights.
Customers
Online retailers, specifically Shopify store owners, looking to improve customer support and sales conversion.
Unique Features
Integration with Shopify admin, 24/7 AI assistant for sales and support, customization options, detailed analytics.
User Comments
Users appreciate the seamless integration with Shopify.
The 24/7 AI assistant is highly praised for boosting sales.
Customization options are well-received for brand consistency.
The analytics feature is valued for insights into customer behavior.
Some users express a desire for more integration options beyond Shopify.
Traction
Specific traction data unavailable
Market Size
The global live chat software market size was valued at $590 million in 2019 and is expected to grow.
Problem
Users struggle to find accurate, up-to-date, and relevant answers within multiple documents and websites, leading to time-consuming and often inaccurate research outcomes.
Solution
A chat platform that allows users to interact with their unique library of PDFs and websites simultaneously to receive trustworthy and precise answers in real-time. Users can create a personalized library that ensures the information accessed is always accurate and up-to-date.
Customers
Researchers, students, professionals, and knowledge workers seeking quick access to reliable information from various sources.
Unique Features
Simultaneous interaction with multiple documents and websites, personalized library creation for relevant answers, real-time responses ensuring accuracy and timeliness.
User Comments
Efficient tool for gathering information from various sources.
Saves time and improves research accuracy.
Useful for quick reference and fact-checking.
Intuitive user interface for seamless navigation.
Enhances productivity in information retrieval tasks.
Traction
Ergo Chat has garnered over 5,000 users within the first month since launch, with a positive trend in user engagement and adoption.
Market Size
Global AI-powered document collaboration market is projected to reach $14.7 billion by 2026, indicating a growing demand for tools that enhance information access and collaboration.