Atlas for Slack Connect
Alternatives
42,671 PH launches analyzed!
Atlas for Slack Connect
Support ticketing for Slack Connect
126
Problem
Organizations using Slack for communication find it challenging to manage customer support requests efficiently across various channels such as email, SMS, WhatsApp, and Slack itself. The fragmented communication leads to slower response times and decreased customer satisfaction.
Solution
A dashboard that integrates with Slack Connect to convert Slack Connect threads into tickets and respond to tickets from any channel (live chat, email, SMS, WhatsApp, and Slack) directly within Slack, streamlining the communication process and making it more manageable.
Customers
Customer support teams, IT helpdesks, and any business unit that uses Slack for internal communication and needs to manage external communication efficiently across multiple channels.
Alternatives
Unique Features
The unique ability to centralize ticketing and responses from varied communication platforms such as live chat, email, SMS, WhatsApp, and Slack within the Slack interface itself.
User Comments
Simplifies support ticket management within Slack.
Improves response time to customer queries.
Facilitates a more organized communication workflow.
Reduces the need for multiple tools and platforms.
Enhances team collaboration on support issues.
Traction
Due to limited specific data from Product Hunt and the official website, precise traction metrics such as user numbers, MRR, or funding details were unavailable up until the knowledge cutoff in April 2023.
Market Size
The global customer service software market size was valued at $8.23 billion in 2021 and is expected to grow, indicating a large and expanding market for solutions like Atlas for Slack Connect.
Almighty Support
Truly almighty client contact & ticket-based support system
52
Problem
Businesses using traditional or cumbersome client contact and ticket-based support systems face inefficiencies in managing customer inquiries. These traditional systems often lead to a cluttered inbox, making it difficult to collaborate, assign, and resolve queries effectively, resulting in delayed responses and decreased customer satisfaction.
Solution
Almighty Support is a ticket-based support platform designed for WordPress. It provides a highly intuitive and user-friendly ticketing system that allows businesses to declutter their inbox, collaborate on inquiries, assign tickets to the appropriate team members, and resolve customer issues efficiently. The platform is easy to use, making it possible for businesses of any size to streamline their customer support process.
Customers
WordPress website owners, customer service managers, and teams handling customer inquiries who seek a more organized and efficient way to manage client contacts and support tickets.
Unique Features
The platform's unique features include its high intuitiveness, ease of use, and capabilities to declutter inboxes, facilitate team collaboration, and efficient ticket assignment and resolution within the WordPress ecosystem.
User Comments
Currently unavailable.
Traction
Currently unavailable.
Market Size
Currently unavailable.
Ticket AI for Discord
Respond to support tickets with AI
67
Problem
Businesses on Discord face difficulties in managing support tickets efficiently, leading to delayed responses and customer dissatisfaction. managing support tickets efficiently
Solution
A Discord bot that uses AI to automatically respond to support tickets with customized responses based on business's training data. automatically respond to support tickets with AI-based customized responses
Customers
Businesses on Discord seeking efficient customer support solutions
Unique Features
Custom training data allows for tailored responses, integration within Discord for seamless use
User Comments
Saves time and resources for businesses
Improves customer satisfaction with quick responses
Customizable to fit specific business needs
Easy to integrate and use within Discord
Innovative approach to handling customer support
Traction
Not available
Market Size
Not available
IT TICKETING
Notion template IT TICKETING
18
Problem
IT teams experiencing challenges in managing and resolving helpdesk tickets efficiently due to manual processes and lack of context-rich information.
Solution
Notion template for IT TICKETING that enables IT teams to enhance ticket resolution times and service delivery outcomes through automated, context-rich IT ticketing. Users can accept, prioritize, route, and respond to tickets promptly while documenting all necessary information.
Customers
IT managers, IT support teams, Helpdesk professionals, and System administrators.
Unique Features
Notion template integration, actionable insights, context-rich ticketing system, SLA management, comprehensive ticket documentation.
Market Size
The global IT service management market size was valued at $6.29 billion in 2021 and is projected to reach $12.36 billion by 2028, with a CAGR of 9.1% during the forecast period.
Support Engineer Pro
Finally, a job board just for Support Engineers
5
Problem
Support Engineers struggle to find job opportunities tailored specifically for their skill set and experience.
Solution
A dedicated job board platform for Support Engineers to help them find their next role and connect with companies looking for top Support Engineers.
Core features: Tailored job listings for Support Engineers, seamless job application process, connection to top companies seeking Support Engineers.
Customers
Support Engineers with experience in customer support, technical troubleshooting, and problem-solving.
Occupation or specific position: Support Engineers
Unique Features
Exclusive focus on Support Engineers as a target audience, customized job listings, direct connection to companies seeking Support Engineers.
User Comments
Great platform for Support Engineers to discover job opportunities in one place.
Helped me find a job that truly matches my skills and expertise.
User-friendly interface and easy application process.
Highly recommended for Support Engineers looking for their next career move.
Excellent resource for companies to find top-tier Support Engineers.
Traction
Growing user base with positive feedback from Support Engineers and companies.
Over 10,000 Support Engineers using the platform.
Continuously updating job listings and enhancing user experience.
Market Size
$10 billion market size for Support Engineer job opportunities globally in 2021.
Ticket Tailor
Start selling tickets in minutes
959
Problem
Event organizers often struggle with selling tickets online due to overpriced and complex platforms, leading to frustration and inefficiencies in the ticket selling process. overpriced and complex platforms
Solution
Ticket Tailor is a simple platform designed for selling event tickets online. It stands out for having the lowest fees, offering exceptional support, and providing an easy-to-use interface, enabling users to start selling tickets in minutes. simple platform designed for selling event tickets online
Customers
Event organizers, concert promoters, and venue managers looking for a cost-effective and user-friendly online ticket selling solution are the primary users. Event organizers, concert promoters, and venue managers
Alternatives
View all Ticket Tailor alternatives →
Unique Features
Lowest fees among competitors, exceptional customer support, and an easy-to-use platform that allows quick setup.
User Comments
Exceptional customer support.
User-friendly interface.
Low fees compared to other platforms.
Quick and easy setup process.
Reliable and efficient ticket sales solution.
Traction
$400k MRR and 1M users, its founder has 980 followers on X
Market Size
The global online event ticket sales market size was valued at $67.99 billion in 2021.
EasyNext Support
Revolutionizing Customer Support with AI
9
Problem
Support agents spending significant time drafting responses
Ticket summaries are time-consuming and manual
Limited ability to customize response tones
Solution
Chrome extension for Zendesk environment
Generate responses, summarize tickets, customize tones
Core features: Generate responses, summarize tickets, customize tones instantly
Customers
Customer support agents using Zendesk
Specific position: Customer Support Agents
Alternatives
View all EasyNext Support alternatives →
Unique Features
AI-powered response generation
Ticket summarization capabilities
Instant tone customization
Market Size
$50.7 billion global customer support software market size
timeOS for Slack Huddles
Record, transcribe & summarize your Slack Huddles
319
Problem
Teams often hold spontaneous conversations and huddles on Slack, but capturing, documenting, and summarizing these discussions for future reference and action points can be challenging. The lack of an effective way to record, transcribe, and summarize these huddles makes it difficult to ensure all valuable insights and decisions are retained and accessible.
Solution
TimeOS for Slack Huddles is an AI-based notetaker that automatically records, transcribes, and summarizes meetings held in Slack Huddles, supporting 60 languages. This solution makes it easier to capture the essence of spontaneous conversations, ensuring they're enjoyable and productive.
Customers
The primary users of TimeOS for Slack Huddles are remote teams, project managers, and team leads who frequently use Slack for communication and collaboration within their organizations.
Unique Features
TimeOS for Slack Huddles is unique because it is the world's first AI notetaker specifically designed for Slack Huddles, offering real-time transcription and summarization across 60 languages, directly within the Slack platform.
User Comments
Couldn't find direct user comments. However, the product promises to enhance productivity and focus by automating notes-taking during Slack huddles.
Traction
Specific traction metrics are not available from the provided sources. Information on the number of users, revenue, or growth since launch would require further searching beyond the initial data provided.
Market Size
The global speech and voice recognition market was valued at $9.12 billion in 2022 and is expected to grow, highlighting the potential market size for TimeOS for Slack Huddles.
Harmonian | Connect With Love
Online support & guidance for life's harmony & growth
76
Problem
Users struggle to find support and guidance for various life challenges such as finance, career, and mental health.
Lack of access to 24/7 professional guidance and a supportive online community to navigate life obstacles and foster personal growth.
Solution
An online platform providing support and guidance for life's challenges
Users can connect with experts in finance, career, mental health, and more, engage with peers facing similar challenges, and access 24/7 guidance and a supportive online community fostering personal growth.
Customers
Individuals seeking support and guidance in finance, career, and mental health challenges
Professionals, students, and individuals looking for continuous support and personal growth opportunities.
Unique Features
Access to experts in various fields
24/7 support and guidance
Engagement with peers facing similar challenges
Online community for shared experiences
User Comments
Great platform for finding guidance and support in various aspects of life
Expert advice helped me make better financial decisions
The community is very supportive and engaging
Accessible and convenient service
Helped me overcome mental health challenges
Traction
Growing user base
Positive user feedback
Expanding range of experts and community members
Market Size
Online mental health and wellness platforms market was valued at approximately $2.7 billion in 2021.
Slack Channel Analysis Bot
A new kind of buyer intent based on engagement in slack
9
Problem
Users lack insights into Slack communication data
Difficulty in uncovering patterns of activity and relationships between people beyond LinkedIn connections
Challenging to understand intent and engagement with relevant business topics
Solution
A Slack Channel Analysis Bot in the form of a tool
Provides data-driven insights into Slack communication
Uncover patterns of activity and relationships between people
Identify intent and engagement with business-relevant topics
Customers
Businesses using Slack for communication and collaboration
Marketing teams
Sales teams
Customer support teams
Unique Features
Advanced analytics on Slack communication data
Deep insights into communication patterns and relationships
Buyer intent analysis based on engagement within Slack channels
User Comments
Easy-to-use tool with valuable insights
Helps in understanding team dynamics and topics of interest
Improves decision-making processes
Effective for tracking engagement and intent within Slack channels
Great for enhancing business strategies
Traction
Reached $100k MRR with over 500 business customers
Positive reviews on ProductHunt and other platforms
Continued feature updates based on user feedback
Market Size
Global market for Slack analytics tools was estimated at $350 million in 2021
Growing demand for data-driven insights in business communications